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Orders & Enquiries : +91-7733022220 info@vivaanjewels.com
Return and Money Back

Jewellery is a tradition, passed on to generations. We value the emotions associated, so, give special treatment to all jewellery. To ensure any item bought from Vivaanjewels.in of its true worth we have implied great care in fabricating and checking the product thoroughly. However, we tried to maintain quality workmanship of our diamond jewellery, yet sometimes for any reason you are not satisfied with the item. Our different policies will help to sort problem in your purchase.

 

30 Day Exchange policy:

 

Vivaanjewels.in offers 30 Day No Question Asked Exchange policy, which enables you to return a certain piece if you are not satisfied with it. You could swap the jewellery with a new one within 30 days of receipt on the full Invoice value. We accept return for any of our products .
We offer FREE return pick up and transport for the exchanges processed within the 30 day of purchase.

 

Lifetime Exchange:

 

We remember jewellery from our house lifelong. Our Lifetime Exchange Scheme gives opportunity to exchange or upgrade your jewellery after 30 days too…! You can exchange your jewellery at any point of time. Please take note of the following Exchange conditions below:

* The current market value is the prevailing market price and will be determined by Vivaanjewels.in

 

Buy-Back:

 

We buy back your jewellery anytime in case you wish to sell back your Solitaire or Diamond Jewellery. As per our Lifetime Buy-Back facility we buy it at 85% of prevailing market value minus labour charges. The jewellery should be intact, i.e. without alteration and with all the stones/diamonds in place.
We would be pleased to guide you in return or anything. Speak to our diligent Customer Delight team at 77330-22220 or write to Vivaanjewels.in Customer Service on info@Vivaanjewels.injewels.in.
 

 Terms & Conditions for Exchange, Return and Money back policies are as mentioned below: